Publication: Academy of Management Journal
Article: The Power of Momentum: A New Model of Dynamic Relationships Between Job
Satisfaction Change and Turnover Intentions
Authors: Chen, G., Ployhart, R.E., Cooper Thomas, H., Anderson, N., & Bliese, P.D
Reviewer: Neil Morelli
Let’s say you’re interested in using a job satisfaction (JS) survey to help predict turnover. Which would you say is more important, the absolute value of JS or the change in JS from time 1 to time 2? After proposing that JS is especially salient to an employee when it has deviated from an earlier reference point, Chen et al. (2011)
argued the latter.
Chen et al. introduced the idea of “job satisfaction momentum”, or the systematic
change in job satisfaction over time, and tested if it would influence the nature of the JS
to turnover intention relationship. Their results indicated that JS change is negatively
related to turnover intention change; as JS increased (declined), turnover intention
declined (increased). In other words, it was the systematic change in JS that helped
determine the change in turnover intentions.